202110231459 Explicit knowledge
Explicit knowledge is what people know for a fact and can point at specific documentation of that knowledge.1 When you ask someone for advice and they point to a reference document or share some artifact that can answer your question, they're relying on explicit knowledge.
In contrast, 202110231457 Tacit knowledge is not commemorated externally and only lives in the mind of an individual.
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Diffey, S. (2020, October 26). The ‘Knowledge-creating’ Product Organisation. Medium. https://productcoalition.com/the-knowledge-creating-product-organisation-6ec80870647b ↩