TechWorkRamblings

by Mike Kalvas

202203241159 The four states of a team

It’s hard and slow work, but stay the path to the end. Prioritize one team at a time.1

Falling Behind

  • Description — Every week the backlog gets longer, the team is working super hard and not making progress, morale is low, and there’s vocal dissatisfaction from users.
  • Fixing and Supporting — Hire net new people. Support by setting expectations with users and stakeholders. Find easy wins to inject optimism.

Treading Water

  • Description — Can get critical work done but can’t pay down debt or start new major projects. Morale is a bit better but users know help won’t come when needed.
  • Fixing and Supporting — Consolidate effort to finish more things and reduce work in progress until the team can start repaying debt. Transfer people from personal view of productivity to team view.

Repaying Debt

  • Description — Beginning to snowball when debt is payed down enabling more debt to be payed down.
  • Fixing and Supporting — Add time. Your team is working. Find space for them to allow it to continue to work. Try to find overlap with user needs. Prevent backsliding.

Innovating

  • Description — Debt is sustainably low, morale is high, and the majority of work is satisfying user needs.
  • Fixing and Supporting — Need to maintain. Find slack to build quality into work and avoid backsliding. Make sure the work is being valued and not perceived as unnecessary.

  1. Larson, W. & Stripe Press. (2019). An elegant puzzle: Systems of engineering management. Stripe Press. https://www.goodreads.com/book/show/45303387-an-elegant-puzzle